Saiji jewelry is crafted from high-quality gold, silver, and precious stones, including natural diamonds. Each piece is meticulously designed to ensure both durability and beauty.
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Yes, all of our diamonds are 100% natural and certified by the International Gemological Institute (IGI), ensuring their authenticity and quality.
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At Saiji, we prioritize quality above all. Each piece is meticulously crafted by skilled artisans and undergoes stringent quality checks. We also provide certificates of authenticity for our diamond and precious stone jewelry, ensuring you receive only the best.
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Yes! We are happy to work with you to create custom jewelry pieces. If you have a design in mind, please contact us to discuss your ideas and we’ll bring them to life.
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To keep your jewelry looking its best, we recommend storing it in a soft pouch or box when not in use, avoiding exposure to harsh chemicals, and gently cleaning it with a soft cloth. For more detailed care instructions, refer to our Jewelry Care Guide.
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We accept returns and exchanges within 30 days of purchase, provided the item is in its original condition and packaging. Custom-made and engraved items are non-returnable. For detailed return instructions, visit our Return Policy page.
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Once your order has been shipped, we will send you a tracking number via email. You can also track your order directly on our website under the “Track Order” section.
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Yes, we ship internationally. Shipping costs and delivery times vary based on the destination. You can view estimated delivery times and rates at checkout.
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For domestic orders, delivery typically takes 5-7 business days. International orders may take 10-14 business days, depending on the location and shipping method chosen.
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IGI (International Gemological Institute) certification ensures the quality and authenticity of our diamonds. It guarantees that your diamond meets the highest standards of clarity, cut, color, and carat weight, providing you with confidence in your purchase.
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Yes, we offer resizing for most of our rings and certain other items. Please contact us for more information on resizing services.
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Yes, we offer complimentary gift wrapping for all orders. Simply select the gift-wrap option at checkout to have your purchase beautifully wrapped.
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We accept major credit cards, debit cards, PayPal, and bank transfers. For more details, visit our Payment Options page.
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Yes, we offer a one-year warranty on manufacturing defects for all jewelry. This does not cover damage from wear and tear, misuse, or accidental damage.
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You can reach our customer service team by emailing us at support@saiji7.com, or by using the contact form on our website. We aim to respond within 24 hours.
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Yes, all our gold jewelry is certified for purity and authenticity. We adhere to strict industry standards to ensure the highest quality for every piece you purchase from Saiji.
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We offer a 14-day return and exchange policy for most of our products. To be eligible for a return or exchange, the item must be unused and in its original packaging. For more details, please refer to our Returns & Exchange Policy.
